Welcome to Meshwar!

 

Protecting your privacy is important to us. This Privacy Policy outlines how Meshwar collects, uses, and protects your personal information. By using Meshwar, you agree to the terms of this Privacy Policy.

 

  1. Information We Collect

 

  • User Information: When you create a Meshwar account, we collect personal information such as your name, email address, and phone number.

 

  • Ride Information: To provide our services, we collect information about your rides, including pick-up and drop-off locations, route details, and fare information.

 

  • Payment Information: Meshwar securely processes payments through our app. We collect payment details, including credit card information, to facilitate transactions.

 

  • Device Information: We collect information about the devices you use to access Meshwar, including device type, operating system, and unique device identifiers.

 

  1. How We Use Your Information

 

  • Service Provision: Meshwar uses your information to provide and improve our ride-hailing services, including processing ride requests, optimizing routes, and facilitating payments.

 

  • Customer Support: We may use your information to respond to inquiries, provide customer support, and address issues related to our services.

 

  • Safety and Security: Meshwar prioritizes user safety. We use collected data for identity verification, fraud prevention, and ensuring compliance with our terms.

 

  • Marketing and Communication: With your consent, we may use your information to send promotional messages, updates, and other communications about Meshwar.

 

  1. Information Sharing

 

  • Transportation Providers: We share necessary information with drivers to fulfill ride requests, including user names, pick-up/drop-off locations, and contact details.

 

  • Third-Party Service Providers: Meshwar may engage third-party service providers for functions such as payment processing, data analysis, and marketing. These providers have limited access to user information.

 

  • Legal Compliance: We may disclose your information when required by law or in response to legal requests.

 

  1. Data Security

 

Meshwar employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

 

  1. User Controls

 

You have the right to access, correct, or delete your personal information. You can manage your privacy settings within the Meshwar app.

 

  1. Updates to Privacy Policy

 

Meshwar may update this Privacy Policy periodically. Users will be notified of any significant changes. Continued use of the service after updates constitutes acceptance of the revised Privacy Policy.

 

  1. Contact Information

 

If you have questions or concerns about this Privacy Policy, please contact us at +965-1877779.

 

By using Meshwar, you agree to the terms of this Privacy Policy.

 

Effective Date: 06/02/2024